FAQ

General Questions

How Was Hit The Grade Formed?

We started as a small business providing writing services to local businesses and students. Eventually, we expanded into resume and CV services. Once we became as successful as we could at the local level, we gathered some investments, and launched at an international level.

We now serve students, business professionals, and job seekers world wide. We staff a large team of writers, and support staff. We provide services to customers from all over the world. We are proud to say that our company continues to grow. We credit this to our focus on quality, integrity, and customer service.

Can You Describe The Services That You Offer?

We are very proud to have a big team behind our name. This allows us to offer a wide variety of writing services to students, business professionals, and those looking for jobs. Here is a sampling of those services:

Students

  • Term Papers
  • Research Papers
  • Thesis And Dissertation Work
  • Essays
  • Lab Reports
  • Scholarship Essays
  • Book Reports
  • Literary Critiques
  • Academic Articles
  • Lab Reports
  • Multiple Choice Tests

Job Seekers

  • Resume Writing And Editing
  • Resume Design
  • CV Writing
  • Cover Letters
  • LinkedIn Profiles

Business Professionals

  • Web Content
  • Blogging
  • Professional Articles
  • Press Releases
  • Social Media Posts
  • Marketing Materials
  • Email Marketing
  • SEO Content
  • Business Plans
  • Proposals

How do You Select Your Writers?

Fortunately, we have developed enough of a reputation that we have writers approaching us for work. However, we do not accept just anyone. We insist that writers are fluent in spoken and written English, and that they have obtained a college degree. We conduct background checks in addition to testing each applicants writing ability. We also have a strenous training and orientation program.

Product Related

How Long Does it Take to Finish a Paper?

This varies widely. It depends on how complex your paper is, and how long it is. We are almost always able to meet tight deadlines though. So, if you have a rush order, give us a call or place your order. Of course, the more time we have to work on your writing project the better. You will always save money by giving us more time to work.

Please keep in mind that specialized work such as thesis and dissertation assistance involves lots of work being done over a period of time. These assignments can take a significant amount of time, and will be negotiated on a case by case basis. The same thing applies to certain business content writing requests. For example, blogging services might be ongoing, and large web content projects could involve dozens of pages and thousands of words.

What Should I do if I have a Complaint or Concern

First, remember that we have a generous revision policy in place. In addition to this, if you have a complaint or difficulty, our customer service staff is always willing to talk to you, and provide whatever assistance that they can. Depending on your specific situation, you might be eligible for a discount or credit as well.

Pricing Related

What Payment Methods do You Accept?

We are proud to accept PayPal, Debit and Credit, Wire Transfers, and other Forms of Payment. As time goes on, we hope to add on more payment options so that we can accomodate our customer’s needs.

Account Related

What do I need to do if I want to Place an Order

The easiest way to order our services is to click the place order button that is prevalent on virtually every page on our website. If it is the first time you are placing an order, you will be asked to create a customer account. Then, you will be led to our order form. If you need assistance, you can contact our customer service department. They will be happy to help you place your order.

The entire process is very simple. In just a few minutes, your order will be submitted

What About Data Security?

To learn about data security, consider visiting our privacy policy page. Of course, we are happy to summarize this policy here. When it comes to financial information, we do not store this on our servers. We have implemented a shopping cart solution through a third party that is completely secure. In addition to this, our policies forbid sharing your personal information. We also have security measures in place that protect personal information and intellectual property.

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