We have written this policy to give all visitors, customers, or others information that they may need with regard to the collection and storage of data on HitTheGrade.com. These policies specifically impact the use of personal information, financial data, and intellectual property. Please read this document thoroughly, you are responsible for understanding its contents.
The Data That is Collected And/or Stored on Our Servers
Identifying Personal Data
This information includes your name, address, phone number, email address and other identifying data. We collect this information and use it to process orders, to contact you for a variety of reasons, and to maintain your customer portal. This information is kept secure, and is not provided to any third parties without a court order or your consent.
This is credit card, bank draft, Paypal, bank account, and other information that is used to process payments and refunds. We do not store any of this information on our servers. Instead, we use a well respected payment processor and shopping cart solution. They use the latest in security technology and methods to ensure the privacy of your data. Your financial information is just as safe with us as it is any major, online retailer.
We reserve the right to retain data in aggregate form. This is data that has had all identifying information removed from it. We use this information to track a variety of trends. This data allows us to serve you better, as we can analyze it for certain patterns. For example, we may use aggregate data to determine whether or not a special discount we offered is worth offering again. We also use it to determine which of our services are most popular.
We retain a huge amount of intellectual property on our website. Some of it is visible to others in the form of writing samples, blog posts, web content, videos, and pictures. Other information is stored on servers. This includes research notes, our internal policies, and other private documents. No visitor, customer, or entity of any sort may copy, reproduce, sell, or distribute this information without our express consent.
In addition to this, we store notes and other resources uploaded by our customers. These are protected while we have them stored on our servers. Then, they are deleted once the assignment has been finished.
Referrals to Our Website
We have programs in place where our customers are encouraged to refer friends and family members. This includes providing names and email addresses. We reserve the right to contact referrals with offers and information, until they take the option to unsubscribe.
User Generated Content
Any content submitted to our website including blog posts, comments, stories, and other information that is not related to an order, and is voluntarily given to us becomes our property. We retain the right to use this content as we see fit.
Minors Under 18
Anyone under the age of 18 must obtain parental permission to use our services. By using these services, you are stating that you have obtained such permission.
Minors Under 13
For their own protection and ours, we explicitly forbid anyone under the age of 13 from creating an account on HitTheGrade.com or using our services. Should we find evidence that a registered user is under 13, their account will be deleted immediately and information will be purged from our system. If parents or guardians are aware that their children are using our services, please be advised that this practice is in violation of the law.
Providing Information to Third Parties
We don’t provide third parties with any personal or financial information. The exception is when the customer gives their permission for us to do so, or when we have received a valid court order.
Requests For Account Deletion or Changes
You may sign into your customer portal at any time and make changes to your account information. This will be reflected in our databases almost immediately. In addition to this, we will delete your customer account and all related information upon request. The only exception to this is when there is an open order or money owed. In these cases, deletion will be delayed until everything is resolved.
We take data security very seriously. We have taken steps and worked with professional security consultants. Our systems are protected by a variety of firewalls and antivirus software. We also conduct regular security audits to ensure that your data as well as ours is well protected.
We reserve the right to make changes to these policies at any time. This includes making changes without prior notification. Please bookmark this page and review it on a regular basis.