Term & Conditions

1. Introduction

Here you'll find our Terms and Conditions ("Terms"). Please review these terms thoroughly and ensure you understand them before registering on Hit The Grade, using our platform, or purchasing any of our products or services. If you disagree with any part of these Terms, you will be unable to register, purchase, or use our offerings. These Terms and Conditions are designed to provide a secure, consistent, and equitable experience for all users.

1.1
In these Terms, terms referring to the singular include the plural and vice versa, and terms denoting the masculine gender also encompass the feminine gender, and vice versa.

1.2
These Terms replace all prior agreements and conditions of business.

1.3
We advise that you print and retain a copy of these Terms, as they constitute a legally binding agreement between you and us. We reserve the right to modify these Terms at our discretion by updating them on the website. The most current version of these Terms will govern your use of the site. Please review this page periodically to stay informed of any changes.

2. Our Rights

2.1.
The copyright and all associated intellectual property rights for this Website, including database rights, trademarks, service marks, trading names, text, graphics, code, files, and links, are totally owned by us. This ownership also applies to any physical resources sold through the Website. All rights are reserved.

2.2.
You are permitted to download material from this Website for personal use or for tutors to utilise with their students. However, you must not alter or republish any material from this Website without obtaining our prior written consent.

2.3.
This Website may include links to third-party sites over which we have no control. We do not guarantee the accuracy or completeness of information from these external sites and do not endorse any products or services advertised on them. Accessing third-party websites is at your own risk.

2.4.
While we strive to verify all tutors who join our platform, we are not responsible for the content they provide. Complaints about individual tutors or tutoring agencies should be directed to them directly. We encourage parents and students to leave feedback about tutors through your login area if you have concerns.

3. Our Prices And Payments

3.1.
Prices displayed on the website are correct at the time they are published. While we strive to ensure price accuracy, they may be subject to change without prior notice. We retain the right to adjust prices as needed.

3.2.
A student, with any necessary permission, may purchase the Course for themselves, acting as the payer, or a parent may purchase course on behalf of a student, assuming the role of payer.

3.3.
We will take reasonable measures to protect the security of user orders and payment details. However, we cannot be held responsible for any loss incurred if a third party gains unauthorised access to user information provided during transactions, provided we have not been negligent.s

3.4.
If we do not receive payment in a timely manner, we reserve the right to suspend or cancel the student’s enrolment in the course. Access to our website may be restricted for both the student and the parent until payment issues are resolved.

4. How We Handle Your Information

4.1.
Users agree to provide accurate and complete information whenever it’s requested.

4.2.
Users acknowledge that upon termination of this agreement, we retain the rights to continue using any user material.

4.3.
We will not share sensitive personal information with third parties without the user’s explicit consent.

4.4.
Users have the right to request a copy of the personal information we hold about them.

4.5.
All operational queries or complaints concerning and access to any of the courses should be addressed to support@hitthegrade.com

5. Intellectual Property And Data Submitted On Hit The Grade Courses

5.1.
All rights associated with the website and Hit The Grade courses are remain the exclusive property of Hit The Grade or its licensors. These Terms and Conditions do not transfer any ownership rights to the user

5.2.
Users are prohibited from modifying, copying, reproducing, uploading, posting, transmitting, or distributing any material or information from our website, except as explicitly permitted or indicated on our website.

5.3.
By submitting personal user material to Hit The Grade, the user grants full and irrevocable ownership of all rights, titles, and interests in the user material, including the global rights to:

5.3.1.
Use, copy, electronically store, display, cache, communicate, host, broadcast, transmit, make available, and distribute the user material across all current and future media and formats on our website.

5.3.2.
Amend, modify, or develop the user material as deemed appropriate by us, including creating derivative works.

5.4.
The User waives any moral rights under the designs, copyright and patents act 1988 with respect to the user material and, where legally possible, any equivalent rights in other jurisdictions.

5.5.
By using courses, the user consents to the collection and processing of certain data, including performance, progress, and assessment results, for purposes of enhancing the online learning experience, improving services, and generating aggregated, anonymized statistical information.

6. Warranties And Liabilities

6.1.
The educational content provided on our website is offered “as is” without warranties or guarantees of any kind.

6.2.
We do not guarantee the accuracy, completeness, or reliability of the information, materials, or resources provided.

6.3.
Our liability for any issues arising from the use of our educational materials or services is limited to the maximum extent permitted by law.

6.4.
We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, profits, or opportunities.

6.5.
Any third-party content, links, or resources provided on our website are for informational purposes only. We do not endorse or assume responsibility for the accuracy or reliability of such content.

6.6.
Users should evaluate and verify the credibility of third-party sources independently.

6.7.
It is the user’s responsibility to ensure that the information and recommendations are suitable for their personal educational needs and goals.

6.8.
We do not warrant that our website or its content will be uninterrupted, error-free, or free from viruses or other harmful components.

6.9.
We are not liable for any failure or delay in the performance of our obligations due to circumstances beyond our control, including but not limited to natural disasters, emergencies, or technical failures.

6.10.
Disputes arising from these terms will be governed by applicable laws and resolved through our designated dispute resolution process.

6.11.
We reserve the right to modify or update our warranties and liabilities terms at our discretion. Any changes will be effective upon posting on our website.

7. Notices

7.1.
All notices or communications that need to be provided to Hit The Grade under this agreement must be made in writing and sent via email to support@hitthegrade.com

7.2.
This section does not pertain to the delivery of legal documents or proceedings related to any legal act.

8. General Terms, Legal Framework, And Jurisdiction

8.1.
We reserve the right to suspend or terminate services in the event of a breach of the terms and conditions of sale by the purchaser, or if there is reasonable cause to question the purchaser's reliability or conduct. Both parties agree that any legal recourse shall be strictly governed by the terms outlined in the contractual agreement.